Thank you for choosing Repairs 365 LLC for your printing solutions. We strive to ensure that your order reaches you as quickly and efficiently as possible. Below is our comprehensive shipping policy to provide you with all the information you need regarding your purchase and delivery.
1. Shipping Locations
We proudly ship to the United States and offer international shipping to select countries. For international orders, additional shipping fees and customs charges may apply, and delivery times may vary based on your location.
Domestic Shipping:
- We ship to all 50 states within the United States, including Alaska and Hawaii.
International Shipping:
- We currently ship to the following countries: Canada, Mexico, United Kingdom, Australia, and European Union countries. If your country is not listed, please contact our customer service team at business@myrepairs365.com to inquire about shipping options.
2. Processing Time
- Order Processing Time:
Orders placed Monday through Friday will typically be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. - Order Confirmation:
After placing your order, you will receive an email confirmation with the details of your order. If there are any issues with your order, we will notify you as soon as possible. - Backordered Items:
In the rare event that an item is out of stock or on backorder, we will notify you via email and provide an estimated shipping date. You may choose to wait for the item or cancel your order for a full refund.
3. Shipping Methods and Delivery Times
Domestic Shipping:
We offer a variety of shipping methods based on your location and preferences. Shipping costs will be calculated at checkout based on your shipping address, package weight, and chosen shipping method.
- Standard Shipping:
Estimated delivery time: 5-7 business days
This is our most affordable option and is perfect for customers who are not in a rush for their order. - Expedited Shipping:
Estimated delivery time: 2-3 business days
Faster delivery for customers who need their items quickly. - Express Shipping:
Estimated delivery time: 1 business day
Available for urgent orders. Please note that orders placed after 12:00 PM EST may not be processed for same-day shipping.
International Shipping:
For international shipments, delivery times can vary depending on the destination and customs processing. Typical delivery times for international orders are:
- Standard International Shipping:
Estimated delivery time: 7-14 business days
Delivery times depend on the customs process in the destination country. - Expedited International Shipping:
Estimated delivery time: 3-7 business days
Faster delivery with tracking.
Note: All international shipments may be subject to customs delays and customs charges, which are the responsibility of the customer.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of your order and the destination address. You will be presented with the available shipping options and their associated costs before finalizing your order.
Free Shipping Offer:
- We offer free standard shipping on orders over $100 within the contiguous United States. Free shipping applies automatically at checkout.
5. Tracking Your Order
Once your order has been processed and shipped, you will receive an email with tracking information so you can monitor the progress of your delivery. You can track your order through the carrier’s website using the tracking number provided.
Carriers we use include:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
In case of any issues with your tracking information, please contact our customer service team at business@myrepairs365.com, and we will assist you with tracking your order.
6. Shipping Restrictions
- P.O. Boxes:
We do not ship to P.O. Box addresses. Please provide a physical address when placing your order. - International Customs and Duties:
For international orders, you may be required to pay import duties, taxes, or customs fees upon delivery. These charges are not included in the shipping cost and are the responsibility of the customer. Please check with your local customs office for more information.
7. Lost or Damaged Packages
- Lost Packages:
If your package is lost in transit or does not arrive within the expected delivery time, please contact our customer service team at business@myrepairs365.com. We will open an investigation with the carrier and work with you to resolve the issue. - Damaged Packages:
If your package arrives damaged, please keep the packaging and contact us immediately at business@myrepairs365.com. We may ask for photos of the damage to help us resolve the issue quickly. We will either replace the damaged item or issue a full refund, depending on the situation.
8. Address Changes and Order Modifications
If you need to change your shipping address after placing an order, please contact us immediately at business@myrepairs365.com. We will do our best to accommodate the request, but we cannot guarantee that changes can be made once the order has been processed or shipped.
9. Returns and Exchanges
For information regarding returns, exchanges, and refunds, please refer to our Refund Policy page. If you have any questions, please contact our customer service team at business@myrepairs365.com.
10. Contact Us
If you have any questions or need further assistance regarding shipping, please contact our customer service team:
Repairs 365 LLC
Address: 1500 N University Drive Suite 201E, Coral Springs, Florida 33071
Email: business@myrepairs365.com
Phone: +1 (866) 761-2201
